Powys County Council’s Privacy Notice for Cultural Services

This Privacy Notice sets out how Powys County Council collects, uses and shares your personal information for the purposes of Archives, Libraries, and Museums services.

Who are we and how are we contacted?

Powys Archives Unit 29 Ddole Road Enterprise Park Llandrindod Wells Powys LD1 6DF

archive@powys.gov.uk

01597 826088

Data Protection Officer (DPO):

The DPO for PCC can be contacted via email at information.compliance@powys.gov.uk

 

What personal information do we process about you?

In order to provide Archives, Libraries, and Museums services to you we may process the following information about you:

· Name, address, contact details including phone number and email address, and date of birth

· Usernames and ticket numbers unique to you

· Library items that you have borrowed and requested

· Your subject of research and any research that we have carried out for you

· Items that we have copied for you, items that you have photographed, and items that have been licensed for your use

· Payment and transaction information

· Images in video and/or photographic form, where you have given us your consent to do so

· Your image captured through CCTV footage (signage will indicate when this is applicable)

· Information about visits to our website, including your IP address, browser type, pages visited, and location.

· Information you share with us via our social media channels and website.

· Records of your attendance at events delivered by us, whether solely or in collaboration with partner organisations.

· Information you share with us via emails and letters

· Signed consent forms for equipment loans

· Records of public computer use and printing

· Records of data usage and app usage when borrowing iPads

 

Your personal information will be processed to:

· Ensure library services are delivered in line with statutory requirements

· Provide you with access to extra services like using the internet in libraries and borrowing e-books online, if you’ve asked for them

· Acquire items that you have deposited or gifted to us

· Monitor and evaluate the quality of service we provide

· Produce statistics and reports to research and plan new services

· Respond to queries and complaints

· Review the impact of programmes delivered

· Share marketing information about our services and to promote our activity programmes, with your consent.

· Inform you about changes to our services, where you have consented to receive that information.

· Manage your interactions with our website or our public wi-fi

· Ensure compliance with health and safety regulations, including documenting incidents and conducting risk assessments for volunteers.

 

To help us compile anonymised statistics, we may ask for voluntary information about gender, ethnic background, and disability. This data is not used to identify individuals, and you are free to choose whether to provide it.

Automated decision-making (including profiling) isn’t being used.